Responsible Gaming Policy

Access to our services is strictly prohibited for individuals under 18 years of age. We implement strict identity verification procedures to ensure compliance with this rule. We urge parents to use filtering software to restrict access to gaming sites on devices shared with minors.

Responsible gaming is based on awareness. We suggest following these guidelines:

• Set a spending budget and never exceed it.
• Only play with amounts you can afford to lose.
• Do not consider gaming as a means to solve financial problems.
• Monitor the time spent on the platform.
• Avoid playing in times of stress, anxiety, or under the influence of substances.

We provide various features to manage your activity independently:

Deposit and loss limits

Users can set daily, weekly, or monthly limits on the amount they can deposit or lose. These limits are an effective tool to avoid unexpected expenses.

Time and session limits

You can configure alerts or blocks to limit the duration of individual sessions, promoting a balanced management of your free time.

Temporary suspension and self-exclusion

We offer 'time-out' (short suspension) or permanent self-exclusion options. During self-exclusion, the account will remain inactive, and the user will not receive informational or promotional material.

It's important to promptly identify problematic behaviors. Ask yourself these questions:

• Do you neglect family or work commitments to play?
• Do you try to immediately recover losses?
• Have you ever lied about the amounts spent?
• Do you feel irritable when you can't access the platform?

If you feel that gaming is no longer fun, we strongly advise you to consult industry experts. There are numerous independent organizations and health services in Italy that offer free and anonymous counseling for managing gaming-related disorders.

Our staff is trained to recognize signs of potential distress and to provide correct information on available protection tools. The security of our users is our operational priority.

We regularly review our procedures to ensure the highest protection standards, in line with the best international and national practices.