Personal Data Protection Policy

Identification and contact data

We collect voluntarily provided information, such as name, surname, email address, and date of birth. Age verification is an essential legal requirement to access our services.

Technical and usage data

We automatically collect data related to the device used (IP address, browser type, operating system) and how you interact with the site (pages visited, access times). This data is necessary to ensure system security.

Transaction and communication data

Should the user perform operations on the platform or contact support, we will keep a record of these activities and communications to provide effective technical and administrative support.

The processing of your data takes place on the following grounds:

• Contract performance: to provide the requested services.
• Legal obligation: to comply with current regulations in Italy.
• Legitimate interest: to improve the security and quality of the portal.
• Consent: for specific purposes such as sending optional communications.

We use the collected information to manage your account, provide customer support, analyze site usage for statistical purposes, prevent fraudulent activities, and ensure the technical integrity of the infrastructure.

Personal data is retained only for the time strictly necessary to achieve the purposes for which it was collected, or for the period required by legal and tax archiving obligations in Italy. Subsequently, the data is deleted or anonymized.

Information is not sold to third parties. We may share data with technical service providers (processors) who act on our behalf and are bound by strict confidentiality agreements. If data is transferred outside the European Economic Area, we ensure that adequate protection guarantees are in place.

We adopt rigorous technical and organizational measures (encryption, firewalls) to protect your data from unauthorized access or loss. However, we remind you that no internet transmission can be considered 100% secure.

In accordance with the law, you have the right to request access to your data, rectification of errors, erasure (where possible), restriction of processing, and objection to the use of data for certain purposes. You also have the right to data portability.

To exercise your rights or request clarification, you can contact our data protection officer at: [email protected].

We reserve the right to modify this document to adapt it to new business practices or regulatory requirements. The updated version will always be available on this page.